Customer Story: Qbic Communications
Modernizing Core Infrastructure for a Regional Internet Backbone Provider
Overview
Industry: Telecommunications / ISP
Location: Middle East
Size: 150+ staff
Service Provided: Infrastructure Modernization, Cloud Architecture, DevOps Enablement
Cloud Platform: Multi-Cloud (GCP, Azure)
The Challenge
Qbic Communications, a prominent Internet backbone provider in the Middle East, was operating critical services on legacy infrastructure with limited automation. Their datacenter workloads were becoming harder to scale, security controls lacked consistency, and managing system uptime required excessive manual effort.
Qbic needed a trusted partner to design a forward-looking strategy — one that would migrate their core services to cloud platforms while preserving network performance and uptime guarantees to customers.
The Solution
Teleformation partnered with Qbic to architect and implement a phased modernization strategy. This included:
- Designing a hybrid cloud landing zone across Google Cloud and Azure, tailored to Qbic’s network SLA requirements
- Automating provisioning with Infrastructure as Code using Terraform, enabling scalable and auditable deployments
- Setting up CI/CD pipelines for key applications and services to accelerate release velocity and reduce human error
- Implementing secure IAM and VPN-based access controls to support operational teams
- Introducing observability and alerting frameworks using cloud-native monitoring tools
The Outcome
✅ 70% Faster Deployments: Services that previously took hours to provision are now deployed in minutes
✅ Improved Network Reliability: Zero downtime during phased migration of live services
✅ Future-Proof Architecture: Scalable, cloud-ready foundation for expansion across other regions
✅ Operational Efficiency: Reduced manual overhead and fewer incidents via automated workflows
✅ Stronger Security Posture: Centralized identity and access governance across environments
Why Teleformation?
“Teleformation didn’t just migrate our systems — they reimagined how we operate. From hybrid design to automation pipelines, their cloud and DevOps expertise helped us shift from reactive firefighting to proactive infrastructure delivery.”
— CTO, Qbic Communications
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