Customer Story: Haxson
Modernizing IT Supply Chain Operations with Scalable Cloud Infrastructure
Overview
Industry: Technology – IT Equipment Distribution
Location: UK
Size: 50–100 Employees
Services Provided: Cloud Architecture, Automation, DevOps Enablement
Cloud Platform: Microsoft Azure
The Challenge
Haxson, a dynamic IT equipment supplier, was experiencing growing operational pain as its internal systems struggled to keep up with demand. Order processing systems, inventory databases, and vendor portals were siloed and manually managed — resulting in delays, limited visibility, and risk of error during peak periods.
As Haxson aimed to scale its business and expand its B2B offerings, it needed a modern platform that could support real-time order fulfillment, automated workflows, and flexible integrations with partners and logistics providers.
The Solution
Teleformation partnered with Haxson to design and deploy a cloud-native supply chain backbone on Microsoft Azure, modernizing their core infrastructure and enabling process automation.
Key elements of the solution included:
- Infrastructure Modernization: Migrated legacy systems to a containerized environment on Azure Kubernetes Service (AKS) with autoscaling
- DevOps Transformation: Implemented CI/CD pipelines using Azure DevOps for rapid, safe deployment of internal tools and services
- Integration Layer: Built an API gateway for real-time data exchange with third-party logistics and ERP systems
- Monitoring & Alerts: Deployed observability stack (logs, metrics, alerts) for proactive infrastructure monitoring
- Security & Governance: Configured identity-based access controls, backup automation, and compliance tagging
The Outcome
✅ Order Processing Time Reduced by 70%: Automated backend and real-time integration accelerated fulfillment
✅ Zero Downtime Deployments: CI/CD pipelines enabled feature rollouts with zero disruption
✅ Scalable Infrastructure: Easily handles seasonal spikes and supports future service growth
✅ Improved Partner Experience: External partners now access accurate inventory and order status via secure APIs
✅ Reduced Manual Work: Staff now focus on strategic activities instead of repetitive system tasks
Why Teleformation?
“Teleformation didn’t just upgrade our systems — they upgraded how we think about scale, automation, and resilience. Their team delivered a secure, future-ready platform that powers our operations today and tomorrow.”
— COO, Haxson
Ready to Transform Your IT Infrastructure?
📩 hello@teleformation.co.uk